Tiree Tea

This Privacy Policy sets out how we collect, use, and protect any information that you give us when you use this website.

We are committed to respecting your privacy and protecting your personal data, in line with UK data protection law (UK GDPR and the Data Protection Act 2018).

Who we are

We’re Meekton Enterprises, trading as Tiree Tea. You can contact us at:

Email: rhoda@tireetea.co.uk
Address: Coll View, Caolis, Isle of Tiree, PA77 6TS

We are the “data controller” for the purposes of this policy.

What personal data we collect and why

We collect and use the following types of personal information:

1. When you shop with us

• Name, address, email, and phone number (so we can process your order)
• Payment information (via Stripe or PayPal – we never see your full card details)
• Account login details, if you register for an account

2. When you browse the site

• Your IP address and device info (via cookies and analytics tools)
• Behavioural data (pages visited, time on site, etc.)

3. When you sign up to our emails

• Your name and email address (stored securely in Mailchimp)
• Interaction with our emails (e.g. whether you opened or clicked)

4. When you contact us

• Any information you choose to give us, such as your name, contact details, and the nature of your enquiry

What we do with your data

We use your data to:

• Process and deliver your orders
• Send you service emails (order confirmation, dispatch, etc.)
• Improve our website and customer experience
• Send marketing emails if you’ve opted in
• Show you relevant adverts through platforms like Facebook and Google
• Respond to your messages or queries

We never sell your data.

Lawful basis

Under UK GDPR, we must have a lawful reason to use your data. Ours are:

• Contract – to fulfil your order or provide a service
• Consent – for marketing emails (you can withdraw at any time)
• Legitimate interest – for analytics, ads, and improving our services

Who we share your data with

We only share your data with trusted third parties that help us run our business, including:

• WooCommerce (online shop)
• Stripe and PayPal (payments)
• Mailchimp (email newsletters)
• Google, Facebook, and Pinterest (marketing and analytics)
• Royal Mail or couriers (to deliver your order)

They only use your data to help us deliver our service – not for their own marketing.

How we store your data

We take security seriously. Your data is stored securely and only accessed when needed. We regularly review and delete data we no longer need.

Your rights

You have the right to:

• Access a copy of the data we hold on you
• Correct any mistakes
• Ask us to delete your data
• Withdraw consent (for marketing emails)
• Lodge a complaint with the ICO (Information Commissioner’s Office)

To make a request, contact us at rhoda@tireetea.co.uk.

Changes to this policy

We may update this policy occasionally. The latest version will always be on this page.

Last updated: 22/6/25