Terms and Conditions

These Terms and Conditions apply to your use of this website and to any orders you place with Meekton Enterprises, trading as Tiree Tea (tireetea.co.uk). By accessing our website or placing an order, you agree to these terms. If you do not agree, please do not use this site.

1. About Us

This website is operated by Meekton Enterprises, trading as Tiree Tea.
Our business address is: Coll View, Caolis, Isle of Tiree, PA77 6TS
You can contact us at: rhoda@tireetea.co.uk

2. Use of the Website

You agree to use our website for lawful purposes only. You must not:

Use our site in a way that causes, or may cause, damage or disruption
Attempt to gain unauthorised access to the site or its data
Use content from our site for commercial purposes without our permission

We reserve the right to suspend or terminate access to the site if you breach these terms.

3. Accounts

You may create an account to manage your orders and subscriptions. You are responsible for:

Keeping your login details secure
Ensuring your personal information is up to date
All activity that occurs under your account

We reserve the right to suspend or close accounts if we suspect fraud, abuse, or breach of these terms.

4. Subscriptions

We offer tea subscriptions on a monthly, two-monthly, or quarterly basis.

By signing up to a subscription:

You authorise us to charge your chosen payment method at regular intervals
You may pause, cancel, or change your subscription at any time via your account
You must update your billing and shipping details promptly to avoid missed deliveries

We reserve the right to adjust subscription pricing or terms with reasonable notice.

5. Ordering

When you place an order, you’ll receive an order confirmation by email. This does not guarantee acceptance of your order. We may cancel orders for reasons including:

Out of stock items
Errors in pricing or product description
Issues with payment or delivery address

In the unlikely event we need to cancel your order, we will notify you and issue a full refund.

6. Pricing and Payment

All prices are listed in pounds sterling (GBP) and include VAT where applicable.
We accept secure payments via:

Debit/credit card (processed by Stripe)
PayPal

For subscriptions, recurring payments are processed automatically at the agreed frequency.

7. Delivery

Delivery details are set out in our [Delivery Policy].
We aim to dispatch all orders within the stated processing time, but delivery times are estimates and not guaranteed. We are not responsible for delays caused by postal services or customs.

8. Returns and Refunds

Our full returns policy is available on our [Returns & Refunds Policy] page.
You have the right to cancel or return items in line with UK consumer law. Some items (such as perishable goods or personalised products) may be exempt.

9. Intellectual Property

All content on this website – including text, logos, images, graphics, and product names – is the property of Meekton Enterprises unless stated otherwise. You must not reproduce, modify, or republish our content without permission.

10. Limitation of Liability

We take reasonable care to ensure our site and services are safe and reliable. However, we are not liable for:

Any indirect or consequential losses
Loss or damage from use of (or inability to use) the website
Delays or failures caused by events outside our control

Nothing in these terms limits our liability where it would be unlawful to do so, including for death or personal injury caused by negligence or fraud.

11. Third-Party Links

We may include links to external sites. These are provided for your convenience, but we do not control them and are not responsible for their content, availability, or privacy practices.

12. Privacy

We handle your personal data in accordance with our [Privacy Policy]. By using our site, you consent to our collection and use of your data as outlined there.

13. Changes to These Terms

We may update these terms occasionally. Changes will take effect from the time they are posted on the website. It is your responsibility to check for updates before placing an order.